National Directory and Customer Assistance

NDA/CA Tentative Agreement

The following is the final bargaining report which was tentatively agreed to by CWA and BellSouth ND/CA:

WAGES

Signing Bonus - $275.00

ARTICLE 3 - Pay and Basis of Compensation

►Coaching differentials were raised from $2.50 to $3.00 per session.
►Multi-lingual differentials were added at $1.00 per session.
►Night differentials of .15 cents per hour for all time actually worked after 12:00 midnight and ending at or before 6:00 a.m.
►Holiday pay raised from time and half to double time.

ARTICLE 4

Add four (4) weeks of vacation for employees with 15 years or more of service. Also, when call demand allows, employee will not be scheduled to work the Saturday before or the Sunday after a segment of vacation.

ARTICLE 5 – Personal Paid Time

►Three (3) additional personal days added – one paid, and two unpaid, for employees having six (6) months of seniority on January 1 of any given year. One of these days must be scheduled. Any personal day may be taken in one-hour increments.

►One unpaid day will also be granted to employees obtaining six (6) months of seniority within a given year.

ARTICLE 8 – PROMOTION AND TRANSFER PLAN

All vacancies will be posted via the staffing system and after six (6) months employees may submit ten (10) requests to staffing for jobs in BST.

ARTICLE 14 – RECORDS

►Removal of entries without intervening disciplining actions for the same subject matter:

►Counseling from 1 year to 6 months
►Warning from 3 years to 24 months
►Suspensions from 5 years to 3 years

►Agreement was also reached to allow employees a copy of all entries as they go into their records.

DEATHS

►Employees shall be guaranteed pay for the day of funeral for immediate family, defined as wife, husband, daughter, son, mother, father, sister, brother, grandmother, grandfather, mother-in-law, father-in-law, son-in-law, daughter-in-law, sister-in-law, brother-in-law, grandchildren, stepchildren, and step parents.

►Two days Shall be guaranteed for spouse or child and additional paId or unpaid time may be granted at supervisors discretion based on extenuating circumstances.

JURY/WITNESS DUTY

No loss of pay for time consumed in jury or witness duty, and no deduction shall be made for monies received from civil authorities.

ELECTIONS

Employees shall suffer no loss of pay for time lost for service at polls.

VOTING

No loss of pay for time lost in voting. (Intent pay only if due to work schedule employee is unable to vote before or after work.)

PENSIONS

Increase pension bands from $5.00 per month, per year of service to $10.00 per month, per year of service.

LANGUAGE CHANGES:

►Article 2 - Language to guarantee two-week posting of schedules.

►Language to allow Christmas Eve, New Year’s Eve, Mother’s Day, and Easter to be rotated as if they were holidays for the purpose of scheduling.

►Language to prohibit supervisor from performing craft work.

►Renewed and updated the letter that prohibits contracting of ND/CA work for the life if the agreement.

BENEFIT CHANGES:

►Premiums for BellSouth Medical Expense Plan were reduced 30% as
follows -

a.) Two-party from $86.00 to $60.00

b.) Family coverage $136.00 to $95.00

►The Company also agreed to a Short Term Disability Plan (STD) which allows 26 weeks of half-pay after the first seven calendar days of absence.

►Employees may also now participate in the STD Leave of Absence.

SAVINGS AND SECURITY PLAN

A 25% match by the Company will be made for employees who wish to participate in the 401K Savings and Security Plan.

EMPLOYEE DEVELOPMENT

Availability for career counseling and customized courses under Employment Security Partnership.

The Committee appreciates all the support from the field. Special thanks to Local 3122 for our T-Shirts and an excellent mobilization effort.