AT&T sponsors this beautiful event, which makes
substantial contributions to
many deserving causes. Meanwhile, over 1700 AT&T
employees are losing their
jobs right now and 3000 more will be unemployed by the end
of 2005.
We, the employees of AT&T, are concerned about some
AT&T management
decisions that could affect you, AT&T’s customers.
You pay for the high quality of AT&T’s network. Yet,
equally as important, you
pay for the skill and knowledge of the technicians that
support the
communications services relied upon by your businesses.
As the technicians charged with ensuring that your
problems are handled in an
efficient and competent manner, we are sad to say that
AT&T has implemented
processes which could inhibit these levels of proficiency.
The replacement of
AT&T’s technicians with outside contractors,
inexperienced managers, and
automated test systems could jeopardize your service.
The recent announcement of the purchase of AT&T by SBC
will only result in a
smooth, positive and beneficial transition for its
customers
there
is no poor
decision-making in the future. There must be respect for
both customers, as well
as the employees who service those customers.
We urge you to question these decisions directly to
AT&T CEO Dave Dorman.
Talk to him here, call or write:
David Dorman, CEO
AT&T
One AT&T Way
Bedminister, NJ 07921-0752
Phone: 908-234-4700
Fax: 908-532-1230
The men and women of the Communications Workers of America